I have “repaired”, really cleaned my printer times. Also lubrication of the white wheel hub and making sure the white idler is tight and lubed is another cause as is a dirty encoder wheel and sensor on the left side of the belt. Spring – Door spring – Connects to the pen access door and holds the door open when changing the print cartridges. Please, let me know if the issue is resolve. Roller Pickup – Pick up roller assembly for paper bottom tray.

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Open download list Paper – Premium Plus glossy InkJet photographic paper – Next remove the flat white data cable from the head.

The G85 would make a copy, then the light would go out on the scanner head’s return trip and the “scanner failure” message would be displayed. Adf Input Tray – ADF tray for automatic document feeder this is where papers are placed for feeding into unit. These machines are worth keeping – the newer ones in the last 2 yrs mostly the PSC line aren’t worth putting another set of cartridges in let alone fixing. We did the key and 6 at the same time but got nothing in the display.

HP officejet d service repair manuals. I turned the whole darned machine on its left side, gave it two smart smacks, and the thing started working again. Choose a different product series. They will resist but will release and allow the scanner to rotate upwards.


You may be able to get one off a board or buy from your local electronic hobby store.

HP Officejet G85 (and others) “Scanner faliure” repair guide | Electronics Forums

After a complete scan of its sensing grid, the stepper motor advances by a premeasured amount to scan the next group of pixels. Tried also 6 and 9 from HP support hotline did not help.

I can send a video of the scan head or a picture of it. Alternatively, a failed motor driver in the lower half of the scanner could also cause that, but thats out of the scope of this guide.

HP Officejet g85 All-in-One Printer series Troubleshooting

Our G85 would “grind” when scanning but not when copying. The reflector is supposed to have black edges – thats not a defect. Belt Paper – Paper drive belt usually a small belt – this belt attaches to a gear which is driven by the paper drive motor assembly.

I asked the printer to start a print job from my computer while at the same time someone opened the glass tray to copy a page from the scanner. The screws are “torx” and are available in the tools of most retailers including department and auto parts many taillights use torx – unknown.

This will do a full reset, and may fix the issue. To fully test you need to reassemble at least the scanner glass, and it should then copy.


Officejet G85 Scanner Failure and Grinding | FixYourOwnPrinter

There’s a cable attaching it to the main scanner base you’ll have to unclip and unplug. A full teardown, cleaning and lube fixes this. I had the scanner failure as well.

Acanner, remove the piece of plastic on the button pannel – you should be able to do that with your fingernails round the edge. Warranty removed scanner product: Can anybody describe to me how the white line is supposed to look like?

Paper – Banner paper – A size 8. Hi, I just fixed a nasty scanner failure. When I do its strickly for general cleaning and maintenance and never to actually tear one down.

Wingframe – Right wingframe assembly – Supports paper from the print mechanism prior to exiting to the paper tray frame assembly. This seems to be the information I am looking for!

Add Your Answer Tips for a great answer: Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.